Apr
25
25
It can be tempting to consider online credit card processing companies based on cost alone, but another way to judge them is by how they handle a facet you hope you’ll never use – technical support. If your online business has a tech issue it can cost present and future sales. So this is an area that requires thorough scrutiny. First, any company you’re thinking about should have their support people available 24/7, which after all is when your store is “open for business.” Second, there shouldn’t be a charge for calling it. Third, be wary of any company that outsources this service, as it means their oversight is not as good as it could be.